We understand that sometimes digital products may not meet your expectations, and we want to make sure you are satisfied with your purchase. Therefore, we offer a refund policy for our digital products as outlined below:
Eligibility for Refunds
We offer refunds for digital products only if all the following conditions are met:
The refund request is made within 3 days of the date of purchase.
You have not downloaded or accessed the product.
The product is not a custom order or a personalized product.
How to Request a Refund
To request a refund, please contact our customer support team at [insert email address] and provide the following information:
Your name and email address used to purchase the product.
The name of the product you are requesting a refund for.
The reason for your refund request.
Refund Process
Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund. If your refund request is approved, we will process your refund within 7 business days. The refund amount will be credited back to the original payment method used to make the purchase.
Exclusions from Refunds
We do not offer refunds for the following situations:
You have downloaded or accessed the product.
The product is a custom order or a personalized product.
The refund request is made after the 14-day refund period.
You have violated our terms and conditions.
Contact Us
If you have any questions or concerns about our refund policy, please contact our customer support team at info@puportweb.com
We reserve the right to update or modify our refund policy at any time without prior notice.
Eligibility for Refunds
We offer refunds for digital products only if all the following conditions are met:
The refund request is made within 14 days of the date of purchase.
You have not downloaded or accessed the product.
The product is not a custom order or a personalized product.
How to Request a Refund
To request a refund, please contact our customer support team at [insert email address] and provide the following information:
Your name and email address used to purchase the product.
The name of the product you are requesting a refund for.
The reason for your refund request.
Refund Process
Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund. If your refund request is approved, we will process your refund within 7 business days. The refund amount will be credited back to the original payment method used to make the purchase.
Exclusions from Refunds
We do not offer refunds for the following situations:
You have downloaded or accessed the product.
The product is a custom order or a personalized product.
The refund request is made after the 14-day refund period.
You have violated our terms and conditions.
Contact Us
If you have any questions or concerns about our refund policy, please contact our customer support team at [insert email address].
We reserve the right to update or modify our refund policy at any time without prior notice.